Mahindra Satyam has deployed a new cloud based managed services platform, ‘Enlighta Deliver’, to help its clients optimise service delivery performance and service levels. It is said to enable companies to solve client engagements faster without any customisation and offers strong performance management capabilities and faster services delivery, Mahindra Satyam said in a statement.
Mahindra Satyam’s Enlighta on demand service management solution for enterprise customers is easy to use, adapt to, integrate and requires no client purchase of hardware or software. The Enlighta Deliver suite supports multi tenant services management and delivery governance, including modules that support problem management, change management, configuration management and service level management.
David Augustine, VP Mahindra Satyam said “Enlighta is the foundation of our unified service management platform and our ability to offer our clients infrastructure and application services on a robust, on demand cost effective IT services management solution has been greatly enhanced.”