Kaspersky Lab has appointed Pranav Bhayani as Technical Support Manager, South Asia. Pranav will be responsible for managing the technical services, including technical support functions for B2B and B2C, presales, etc., in the region. He will work closely with the channel sales, partners and marketing towards the business objectives through developing and maintaining the comprehensive range and quality of services to channel partners and customers.
Altaf Halde, MD, Kaspersky Lab – South Asia said, “Pranav’s extensive industry experience will facilitate Kaspersky Lab’s focus to enhance support for its growing clientele in the region. We look forward to using Pranav’s experience to render value to both existing and new customers, through his understanding of customer pain areas and support requirements in the region.”
Jagannath Patnaik, Director – Channel Sales, Kaspersky lab – South Asia said, “We are ramping up our technical support in South Asia and Pranav’s addition to the team is a step in that direction. Pranav will work closely with our distributors and partners to streamline our technical support.”
Pranav said, “While Kaspersky Lab India continues its high growth in the coming months, I am glad to be part of the team and will be able to contribute towards strengthening the technical support services, for partner enablement and ensuring better customer satisfaction.”