Highlighting the steady growth and rapid evolution of Indian BPM industry leading to key transformations for its customers, the National Association of Software and Services Companies (NASSCOM) has kick-started the two-day NASSCOM BPM Strategy Summit 2015 in Bengaluru. The summit served as a platform for delegates and industry leaders and experts to synergize their efforts to evolve the dynamic BPM landscape, enabling it to deal with ever- changing global business trends.
NASSCOM has also launched the findings of its CEO Survey on Strategic Priorities for Indian BPM Leaders which focusses on how industry leaders are looking at the future. The survey highlights multiple strategies to stay ahead of the curve and move from being a service provider to strategic partner to their customers. The finding recommends leaders to be more customer-focussed and become solution experts driving digital transformations driving specific high-impact outcomes…Read more