Tag: global order management operations

Capgemini bags contract extension with Nokia for global order management operations


Capgemini has announced that it has secured a multimillion euro contract extension from Nokia. The additional three-year agreement will see Capgemini continuing to optimize Nokia’s order management operations worldwide. The contract extension is a testament to Capgemini’s expertise in telecommunications and supply chain Business Process Outsourcing.

Capgemini has had a longstanding relationship with Nokia since 2010. The contract, which was due to expire in 2017, has now been extended to 2020, further strengthening the alliance, where Capgemini will continue to provide customer order management services, including preparation for delivery, distribution and customer invoicing to Nokia throughout its global network.

Christopher Stancombe, CEO Business Process Outsourcing, Capgemini and Member of the Group Executive Committee, said, “We are delighted with the contract renewal with Nokia, one of our key Business Process Outsourcing customers globally. We have a strong relationship with Nokia and are proud to be providing them with world-class Supply Chain Business Process Outsourcing services to help drive and enhance Nokia’s business productivity and growth.” See more