HCL Technologies (HCL) has announced the launch of a new Digital Service Exchange platform enabled by ServiceNow software. This platform provides Service Integration and Management (SIAM) capabilities to enterprises allowing them to request and receive business services efficiently across their organizations.
The Digital Service Exchange platform is where service demands such as content requisitions from various departments will be generated and standard catalogue with defined service utility and warranty will be provided to business, and IT and users, which can then be consumed via multiple access channels…Read more
HCL Technologies (HCL) has appointed Jaco Van Eeden as Executive Vice-President to lead HCL’s Beyond Digital Business Unit. As the Head of this Business, Jaco will lead the Unit’s Sales, Delivery and Product teams to further strengthen HCL’s Go-To-Market propositions in the Enterprise Digital Transformation and Innovation space.
hcl logo new 300×300 Jaco Van Eeden to head HCLs Beyond Digital Business UnitAnant Gupta, President & CEO, HCL Technologies, said, “Jaco’s rich experience of having delivered large-scale Digital Programs for Global 1,000 corporations and his understanding of the enabling technology space give him the unique ability to execute this approach for our clients and position HCL as a Digital Transformation Partner of choice.”
See more at: http://www.varindia.com/jaco-van-eeden-to-head-hcls-beyond-digital-business-unit/
HCL Infosystems CEO Harsh Chitale quits; Premkumar Sheshadri to take charge
As per the latest announcement made by HCL Infosystems, company’s Managing Director and CEO Harshavardhan Madhav Chitale has resigned from his post. However, he will remain with the company till this month-end. If reports ate to be believed, company’s Director and Executive Vice-Chairman Premkumar Seshadri will now take charge as MD, w.e.f. January 1, 2015.
Infosystems spokesperson said in a statement, “Harshavardhan Madhav Chitale has resigned as Managing Director & CEO and as Director of the company with effect from close of business hours on December 31, 2014. The Board has in its meeting held on December 8, 2014, approved his resignation”.
In September 2014, HCL Infosystems had appointed Premkumar as the executive vice chairman of the company. Prior to that, Premkumar was the group CEO of Apollo Hospitals Enterprise.See More
HCL Technologies(NSE:HCLTECH) has reportedly formed a strategic partnership to address the substantial market opportunity created by the need for enterprise clients to modernize their applications and transition to the cloud.
HCL and CSC(NYSE:CSC) will create a world-class application modernization delivery network to enable enterprises to shift from legacy technologies to a cloud-enabled platform. The first delivery centres will be launched in Bangalore and Chennai. These delivery centres will lower the risks and costs for clients transitioning to the cloud. The joint application modernization offering will be enhanced with vertical-specific initiatives starting with banking and financial services through the creation of a banking centre of excellence. The partnership will be standardizing the delivery of modernized applications and enable them to be brokered onto any cloud environment, using platforms such as CSC’s ServiceMesh.
“We are pleased to partner with CSC. The company’s strong technology portfolio and client base coupled with HCL’s robust system integration capabilities will be a formidable combination in the application modernization market,” said Anant Gupta, President & Chief Executive Officer, HCL Technologies.
“Our strategic partnership with HCL is a new and innovative approach to delivering next- generation IT services which enable enterprises to achieve greater operational agility and significant reductions to operating costs,” said Mike Lawrie, CSC’s President & Chief Executive Officer.
According to the terms of the agreement, both companies intend to share equally all cloud application modernization revenue and direct costs. With a new governance board providing oversight, the partners will share dedicated employees and technologies, as well as production and development work…….See More
As a part of its Direct-to-Consumer (D2C) initiative, HCL Care, the support and service division of HCL Infosystems, has announced the launch of multiple HCL Touch Centres across various cities in India. HCL Touch Centres will offer a wide range of quality services for multiple products and brands. Aimed at creating an organized play in the retail service provider market, HCL Touch Centres will offer one-stop solution to all servicing needs for mobility, IT and consumer electronics and Home Appliances products across brands. Starting with 8 centres in Delhi-NCR, this D2C project will gradually expand across Tier-I, Tier-II and Tier-III cities in India.
Sayantan Nandi, Sr. VP & Business Head – HCL Care, HCL Infosystems Ltd, said, “HCL Care has always been known for its customized service solutions through quality-driven processes, superior infrastructure and technically skilled resources. With HCL Touch Centres, our aim is to bring a national, multi-channel 24-hour rapid response technical support service for consumers. Through these, we aspire to be the No. 1 Retail Service Provider in India, addressing the growing demand for quality service for products across brands.”
HCL Touch Centre services will include warranty support service for OEM partners, multi-brand out of warranty repairs, extended warranty protection plans/AMC plans, accessories & software sales /upgrade, and a range of value-added services like onsite services, pick and drop, data recovery…..See More