Verint Systems has enhanced its Verint Workforce Optimization software. It is designed to help contact center, backoffice and branch operations better manage the performance of employees and operations.
This latest release features a new user interface that supports advanced visualization, data exploration, and analysis of employee and company-wide performance, providing critical executive insights that support time-sensitive decision making. The enhancements also enable managers to work more effectively with the addition of new flexible scorecard widgets and dashboards. Likewise, employees benefit from a more intuitive performance scorecard and greater visibility into their individual metrics and achievement of goals…For More Details
Tech support scams have suddenly starting plaguing Americans, with 3 million people in the U.S. falling prey to such malicious rip-offs and causing a loss of more than $1 billion a year. There are hundreds of companies ( Small and big companies) engaged into the business of Tech support in India,which seems to be the easy way of doing business with high return in terms of revenue. Not to be surprised if you just own 5 computers in a business center with good net connectivity , you can easily earn upto Rs. 5 lakh …
A research conducted by Kaspersky Lab and B2B International shows that when it comes to Internet security, consumer’s concern and awareness are both on the increase. However, despite a growing recognition of the need to protect devices, many consumers are struggling to identify, install and use security software.
SP/ Silicon Power has announced the launch of its advanced encrypted USB 3.0 flash drive – Secure G50, with three layers of defence to enhance data security. Firstly, Secure G50 is armed with AES 256-bit hardware-based encryption technology. Secondly, the password protection function enables auto lockdown and formatting after several times of failed login attempts. And thirdly, SP Silicon Power provides proprietary data management software – SP Widget, featuring file encryption, cloud storage, backups and restores to secure files even if the drive is lost or destroyed. With a user-friendly interface, Secure G50 offers comprehensive protection for your sensitive data…Visit 
To mark the 83rd birthday of Dhirubhai Ambani and also to deliver hi-speed connectivity and 4G broadband services in every nook and corner of India, RIL has launched Jio. It is a digital initiatives designed to provide high speed connectivity to its 1 lakh-plus employees and their families.
Spirent Communications has unveiled the world’s first 50Gb/s higher speed Ethernet test solution, that will enable its customers to meet the growing needs of the cloud service provider (CSP) space. Spirent has successfully completed the industry’s first 50GbE interoperability test with a global leader in cloud services and infrastructure….
The creation and sale of counterfeit and illegal aftermarket printer supplies continues to be a problem. In fact, The Imaging Supplies Coalition estimates about $3.5 billion are lost to counterfeit products worldwide in the imaging supplies industry. In response, Xerox has conducted a string of raids, product seizures and trademark enforcement actions to protect customers from the hazards of counterfeit supplies.
Genpact and Arria NLG, a world leader in artificial intelligence and natural language generation, have tied up to help banks, financial services companies, and other enterprises dramatically transform how they leverage automation and run complex business reporting processes.
Hitachi Systems Micro Clinic has bolstered its leadership ranks with the appointment of Rajan Bhandari as its President – Sales. Rajan has been previously associated with the leading global enterprises such as HP and Oracle, and brings over 18 years of in-depth industry proficiency to the organization. He will be responsible for managing the Hitachi Systems Micro Clinic’s regional business in the North and the East as well as the Country Government Sales division in his role…Visit 
Symantec has announced plans to beef up its Cyber Security Services business globally with an investment of more than US$50 million. A portion of this investment has been leveraged to build a new dedicated Security Operations Center (SOC) in Singapore, doubling Symantec’s Cyber Security Services expertise in the Asia-Pacific region.
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